Decorative element
Consulting is an essential task at the Documentation and Cultural Center (Photo: Documentation and Cultural Center of German Sinti and Roma)


Dr. Dina von Sponeck
Phone: +49 6221-981102

Consultation hours


Emergency hotline for Roma from Ukraine


Helena Sander
Phone: +49 6221 9811 53

Diana Hryhorychenko
Phone: +49 176 88215091

Consultation hours

Monday – Friday

Further information

Our National Associations

Administration Guide (in German)

Reinstatement regulations: Information by the Federal Ministry of Finance (in German)

Hardship Provision by the German Federal Agency (in German)


The counseling service at the Documentation and Cultural Center of German Sinti and Roma offers nationwide telephone counseling in the areas of compensation, social welfare, asylum law and citizenship law. After the initial conversation and the provision of information, the next step is usually to establish a connection with our national associations or a specialized counseling center. Our own individual counseling is only offered for inquiries from states in which there are no national associations.

The compensation work has historically grown out of the cooperation with the Central Council for German Sinti and Roma. Due to the exceptional expertise in the field of compensation law, which the Central Council for German Sinti and Roma has acquired through decades of work, the professional supervision of compensation work remains with the Central Council, especially with regard to the implementation of the current pending issues of compensation.

Increasingly, the issue of successor generations is also coming to the forefront; thus, the need for counseling for minority members is growing in regards to the intergenerational transmission of trauma.

Emergency hotline for Roma from Ukraine

Our hotline offers refugees and fleeing Roma from Ukraine assistance in dealing with their everyday problems, needs and concerns. These can revolve around legal, social, but also everyday circumstances of residence, accommodation, social benefits, social participation and also experiences of discrimination.

Requests can be made in Romani, Ukrainian, Russian and German.

We offer both referral counseling and language mediation by telephone and direct our counseling services to refugees seeking help as well as to representatives of the administration and the welfare sector. Feel free to contact us if you need help yourself or would like to provide some. We are always happy to find and refer experienced or committed volunteers.

Further information


As a coordinating body for the counseling work in the national associations, the Documentation and Cultural Center regularly holds networking meetings and workshops with the counselors from the national associations. The aim is to coordinate the counseling work and enable interaction at the professional level between the governing body and the national associations.

In addition, we are zealous to expand our offers concerning the anti-discrimination counseling work. Creating a low-threshold and easy access to counseling services, especially for members of the minority, is desperately needed.